COVID-19 Update

In light of the latest Government guidance, we have decided to re-open our Stepney Green Office from 20th May 2020. 

We have re-designed the office to a one-way system, and use staggered staff working hours to support a safe and effective return. Hygiene products are provided at various spots, people are reminded to maintain a 2m distance, and PPE is provided to both staff and visitors. 

Whist the office is open, most of our staff are still encouraged to work from home, and the office is only open to public on appointment.

If you are Moving in, we have provided the guidance to you how to submit right to rent ID document, sign tenancy agreement electronically and make payment online. You only need visit our office to collect key.

If you have a repair to report, please go to Tenants section and click 'report a repair'. Your designated property manager will be in touch with you soon.

If you are ending your tenancy, please return they key to Stepney Green office, and we will write to you within the next 10 working days regarding your deposits.

If you would like to give us some feedback, use our live chat, or write to customer.service@cityrooms.com, we will be in touch with you very soon.

How to live in a flat share during a lockdown?

Read our our guide to living in a flat share during a lockdown

Find out more from Tenant FAQ

 

 

 

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What our clients say

We are landlords and recently rented to City Rooms and they are extremely professional and their in-house Maintenance team are superb. We would highly recommend to any fellow landlord. .
/ Karen Bain
I would like say, once again, how impressed I am with City Rooms. I would remark on the professionalism and responsibility of the agency, and how pleasant everyone was. This has been a complete change from my past experience with estate agents.
/ Anna Hudson, London
Incredible experience, very easy to work with and no doubt would I work with them again.
/ Max Lochrie
I find City Rooms are excellent agency. Being a landlady my experience with City Rooms has been stress free. The management team are great, particularly Jessica who deals with all my repairs and queries in a timely manner.
/ Shire Talia
I am speaking from a landlord side - I would recommend City rooms to anyone who needs to rent out their flat quickly and with no hassle, I had a large 3 bed penthouse to rent and in the current market it could have been quite a challenge to find a single tenant willing to take a large property at a good price, I was also moving myself so needed to get this sorted fairly quickly. Shabir from City Rooms contacted me about the apartment on the day the ad was published online, came to view it the next day, and we quickly agreed on the price and other conditions of rent. The price they offered was very competitive and the conditions were great. They offer full management of the property so as a landlord you don’t have to take care of various repairs and other issues, you just receive your monthly rent and enjoy it, Shabir also took care of the new furniture, smoke alarms, and even new floorings for the bedroom ( all at great prices) and spread the cost of these for me over several months, which was very handy and nice to have, Shabir is always contactable to discuss any issues/queries I might have. Great service overall, would recommend to any landlord looking to rent quickly with a free full management service.
/ Kira Abramenkova
Testimonials